FAQ

Frequently asked questions

1. Were the products tested on animals?

No, our products have not been tested on animals.

2. Were the products tested on animals?

All our cosmetics have been developed with particular attention for safety. We have made sure that our products do not cause irritation or allergies. The customer confirmed that our cosmetics do not cause any side effects.

3. Were the products tested on animals?

We don't like waiting for good things either :) That's why we strive to process orders as quickly as possible. We will send the goods you ordered within 1-2 business days.

4. What shipping methods are available?

We will deliver your parcel in the way that suits you best. It can be couriered directly to the provided address. However, if you prefer to pick up the package yourself, you can use parcel lockers or convenient pick-up points at selected stores, kiosks, or gas stations. The shipping methods may vary depending on the selected country.

5. What payment methods can I use? Are they safe?

We place great importance on safety. You can choose from a wide range of payment methods: credit card, PayPal, or quick wire transfer. If you prefer, you can also use deferred payments—in that case, you will pay within 30 days of placing the order. You can also pay cash on delivery. The payment methods may vary depending on the selected country.